Terms & Conditions & Legal Notice

TLB
Self-Entrepreneur

Head office Chaussée de haecht 200, 1030 Brussels ;
Phone number +32487102252; Email address contact@digitalgrowth.be;
RCS (or Répertoire des métiers) of n°BE ;
Intra-community VAT n°;
The person in charge of the publication is Fetouaki Naaman;

Terms and conditions of sale for products sold on Digital Growth

Last update date 01/11/2021

Article 1 - Purpose

The present conditions govern the sales by the company TLB Chaussée de haecht 200 1030 Brussels of online services.

Article 2 - Prices

The prices of our products are indicated in euros including all taxes (VAT and other taxes applicable on the day of the order), unless otherwise indicated and excluding processing and shipping costs.

In case of order towards a country other than metropolitan France you are the importer of the products concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These rights and sums do not fall within the competence of the company TLB. They will be at your charge and are your responsibility, both in terms of declarations and payments to the authorities and competent bodies in your country. We advise you to inquire about these aspects with your local authorities.

All orders, whatever their origin, are payable in Euros.

The company TLB reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the rate in force at the time of the validation of the order and subject to availability.

The products remain the property of the company TLB until full payment of the price.

Attention: as soon as you take physical possession of the ordered products, the risk of loss or damage of the products is transferred to you.

Article 3 - Orders

You can place an order:

On the Internet: Digitalgrowth.be

The contractual information is presented in French and will be confirmed at the latest at the time of validation of your order.

The company TLB reserves the right not to register a payment, and not to confirm an order for any reason whatsoever, and more particularly in the event of a supply problem, or in the event of difficulty concerning the order received.

Article 4 - Validation of your order

Any order on the website Digitalgrowth.be implies the adherence to the present General Conditions. Any confirmation of order implies your full and complete adherence to these general conditions of sale, without exception or reservation.

All the data provided and the recorded confirmation will be worth proof of the transaction.

You declare that you are fully aware of this.

The confirmation of the order will be worth signature and acceptance of the operations carried out.

A summary of the information of your order and of the present General Conditions will be communicated to you in PDF format via the e-mail address of confirmation of your order.

Article 5 - Payment

The fact of validating your order implies for you the obligation to pay the price indicated.

The payment of your purchases is made by credit card through the secure system Stripe.

The card is only debited when the order is shipped. In case of split deliveries, only the shipped products are debited.

Article 6 - Withdrawal

In accordance with the provisions of Article L.121-21 of the Consumer Code, you have a withdrawal period of 14 days from receipt of your products to exercise your right of withdrawal without having to justify your reasons or pay a penalty.

The returns are to be made in their original condition and complete (packaging, accessories, instructions). In this context, your responsibility is engaged. Any damage suffered by the product on this occasion may be of a nature to defeat the right of withdrawal.

The return costs are at your expense.

In case of exercising the right of withdrawal, the company TLB will proceed to the reimbursement of the sums paid, within 14 days following the notification of your request and via the same means of payment as the one used during the order.

EXCEPTIONS TO THE RIGHT OF WITHDRAWAL

In accordance with the provisions of Article L.121-21-8 of the Consumer Code, the right of withdrawal does not apply to :

The supply of services fully performed before the end of the withdrawal period and whose performance has begun after prior express consent of the consumer and express waiver of his right of withdrawal.
The supply of goods or services whose price depends on fluctuations in the financial market beyond the control of the trader and which may occur during the withdrawal period.
The supply of goods made to the specifications of the consumer or clearly personalized.
The supply of goods that are likely to deteriorate or expire rapidly.
The supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection.
The supply of goods which, after delivery and by their nature, are inseparably mixed with other articles;
The supply of alcoholic beverages whose delivery is deferred beyond thirty days and whose value agreed upon at the conclusion of the contract depends on fluctuations in the market beyond the control of the trader.
The supply of audio or video recordings or computer software when they have been unsealed by the consumer after delivery.
The supply of a newspaper, periodical or magazine, except for subscription contracts for these publications.
Transactions concluded during a public auction.
The supply of digital content not provided on a physical medium, the performance of which has begun after the consumer's express prior agreement and express waiver of his right of withdrawal.
Article 7- Availability

Our products are offered as long as they are visible on the site Digitalgrowth.be and within the limits of available stocks. For products not in stock, our offers are valid subject to availability from our suppliers.
In case of unavailability of product after placing your order, we will inform you by mail. Your order will be automatically cancelled and no bank debit will be made.

In addition, the website Digitalgrowth.be is not intended to sell its products in large quantities. Therefore the company TLB reserves the right to refuse orders for identical items.

Article 8 - Delivery

The products are delivered to the delivery address indicated during the ordering process, within the time indicated on the order validation page.

In case of delay in shipment, an email will be sent to you to inform you of a possible consequence on the delivery time that was indicated to you.

In accordance with the legal provisions, in the event of delay of delivery, you profit from the possibility of cancelling the order under the conditions and methods defined in the article L 138-2 of the Code of the Consumption. If in the meantime you receive the product, we will proceed to its reimbursement and to the delivery costs under the conditions of the article L 138-3 of the Code of the Consumption.

In case of deliveries by a carrier, the company TLB cannot be held responsible for any delay in delivery due exclusively to the client's unavailability after several proposed appointments.

Article 9 - Warranty

All our products benefit from the legal guarantee of conformity and the guarantee of the hidden defects, envisaged by articles 1641 and following of the Civil code. In case of non-conformity of a product sold, it can be returned, exchanged or refunded.

All claims, requests for exchange or refund must be made by mail within 30 days of delivery.

The products must be returned to us in the state in which you received them with all the elements (accessories, packaging, instructions...). The shipping costs will be reimbursed to you on the basis of the invoiced rate and the return costs will be reimbursed to you on presentation of the receipts.

The provisions of this Article do not prevent you from benefiting from the right of withdrawal provided in Article 6.

Article 10 - Liability

The proposed products are in conformity with the French legislation in force. The responsibility of the company TLB cannot be committed in case of non respect of the legislation of the country where the product is delivered. It is up to you to check with the local authorities the possibilities of importing or using the products or services that you plan to order.

In addition, the company TLB cannot be held responsible for damages resulting from misuse of the purchased product.

Finally the responsibility of the company TLB cannot be held responsible for any inconvenience or damage inherent in the use of the Internet, in particular a break in service, an external intrusion or the presence of computer viruses.

Article 11 - Applicable law in case of disputes

The language of this contract is French. The present conditions of sale are subject to French law. In case of dispute, the French courts will have exclusive jurisdiction.

Article 12 - Intellectual Property

All the elements of the site Digitalgrowth.be are and remain the exclusive intellectual property of the company TLB. No one is authorized to reproduce, exploit, rebroadcast, or use for any purpose whatsoever, even partially, elements of the site whether software, visual or audio. Any simple link or hypertext link is strictly forbidden without the express written consent of the company TLB.

Article 13 - Personal data

The company TLB reserves the right to collect nominative information and personal data about you. They are necessary to manage your order, as well as to improve the services and information that we send you.

It may also be transmitted to companies that contribute to this relationship, such as those responsible for the execution of services and orders for their management, execution, processing and payment.

This information and data is also kept for security purposes in order to comply with legal and regulatory obligations.

In accordance with the law of January 6, 1978, you have the right to access, rectify and object to personal information and data concerning you, directly on the website.

Article 14 - Archiving Evidence

The company TLB will archive the order forms and invoices on a reliable and durable medium constituting a true copy in accordance with the provisions of Article 1348 of the Civil Code.

The computerized records of the company TLB will be considered by all parties concerned as proof of communications, orders, payments and transactions between the parties.